Jeulia Reviews
2.8
/5.0
45 customer reviews
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42 %
reviewers recommend
Jeulia
Note: The star rating (2.8 out of 5) is an average of all ratings, which reflects the average customer review of a business. We publish both positive and negative reviews after reviewing them.
How would you rate Jeulia?
45 Customer Reviews
by Evan Sutton
DO NOT BUY!!! HORRIBLE!!!
When I tried to return the band because it was too big, they would not give me a refund and harassed me to accept store credit. They even took back the free shipping by deducting from the store credit they forced on me. Their practices are crooked and unethical.
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by Diane Washington
Horrible! Scam!
When I tried to return the band because it was too big, they would not give me a refund and harassed me to accept store credit. They even took back the free shipping by deducting from the store credit they forced on me. Their practices are crooked and unethical.
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by Vincent682
Haven't taken it off since it arrived!!
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by Tim Beck
Outstanding service and product
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by Ryan R.
One of my favorite jewelry site
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by Castillo66
Do not order from this site!
The response they sent is utter rubblish! They are out right lying! I ordered my items August 2022!! No contact at all till I said it was tarnishing! These people are utter liars!! DO NOT ORDER FROM THEM!!
I literally cannot believe what utter fraudster they are!!!!
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by Moreno178
The best
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by Tara178
Green Fingers
Within one day of receiving a Jeulia ring my finger turned green. I sent photos and videos. The company insisted that I was lying and had to pay a 35% restocking fee to return or exchange. The other option was to pay for a certified metal authentication and produce a letter stating the ring was fake.
This company falsely advertises that their rings do not turn fingers green. If they are so confident why the huge restocking fee? Because this company operates in China it is impossible to actually get any customer satisfaction as with most companies that operate this way there is nothing an unsatisfied customer can do.
NOTICE ALL REVIEWS ARE FROM "JEULIA SHOPPERS" Auto generated.
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by Herminia299
Don't order from here
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by Kathy569
Green Fingers
RESPONSE: Thank you so much for your video and pictures.
After checking, the ring you received has no quality issues. This ring is made of 14K rose gold and won't turn your finger green. If you still have questions about the material of the ring, you could also visit a local jewelry store to check.
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Questions & Answers
Q:
WHY SO MANY BAD REVIEWS?
The jewelry is subpar. They won't pay for returns. They won't give you a refund and they don't "repair" their jewelry. Save your money. It looks pretty for a short (very short) period of time. Mine lasted two days...
by Mitchell Nelson - June 04, 2019
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I ordered a ring. What I received was'nt as it was described. I sent it back insured, and certified, so someone had to sign for it. I have spent the past several days trying to get my money refunded. I have received numerous emails asking me to except a in store credit instead of refund. I have sent multiple email assuring yhem I do not want anything else they offer. I have left a poor review on their website which they had. Do Not under any circumstances order from this company. I've notified the Better Business Bureau
by Jensen688 - May 10, 2019
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Was looking at two rings here, WAS GOING to order. Not now. Reviews are too BAD for me... Bummer
by Bonnie Jackson - December 16, 2018
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I would like to know, from anyone who has purchased rings from here, - How well do they hold up and look after say a year or two?
I bought a ring from here two year ago. It is still ok so far, i love it. And i bought a nother item jut now.
by Ana C. - May 15, 2019
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I had mine for a year and it is totally misshapen. I am not sure because it is silver and that may be a soft metal, but i am very disappointed overall.
by Terra125 - May 06, 2019
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I've had mine for about a month. It was rose gold. Almost all of the coloring has worn off and the metal is so soft, it's really banged up and has tons of scratches all over it. When you get the package, they have value listed as $20.00. It's so beyond junk.
by Diaz - June 07, 2016
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How long does the rhodium plating last before you have to have it recoated?
I have never had an issue. I take them off whening washing or cleaning, they are still stunning and I wear them all day! Never once had an issue
by Richardson168 - April 04, 2019
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Has anyone had a problem with getting their order. I have not been able to contact or talk to any one and my ring has not came and its been almost 3 weeks
My order took about 2 weeks to arrive, there was no issue to contact them through phone calling.
by Natalie395 - April 04, 2019
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Can't believe Jeulia jewelleries are from China. I already expected that there would be problems after Checking the tracker and coming from Guangzhou. Received the items though but the commemorative ring Was missing. Emailed them but got a reply that the email is being reviewed. Oh well, what do you expect, it's from China. Don't think they will follow up on this
by Beth King - February 12, 2019
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Don't waste the time to order a ring.If you do be ready to wait forever if you return It which you probably will.It 's all something which looks Like it came from a gumball machine. TERRIBLE SERVICE. They told me the Delay on my purchase was due to them celebrating Chinese New Year. LOL I finally received them saying I would get my refund after contacting Pay Pal.It 's almost two months now.It was going to be sent ASAP don't know when this is.
by Marjorie529 - March 31, 2018
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I want to know where my product is that was Ordered Dec 3 - still nothing - does anyone receive anything from this company? 1-800 doesn't work, live Chat doesn't work, automated email respones with no answers -- they aren't a US based company are they?
You will NEVER get in touch with them by phone. EVER. They only respond by email. I have now been trying to get a refund for a returned ring for 9 MONTHS!
by Reginald Hanson - December 21, 2017
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I'm going thru the same thing... I ordered it Feb. 3rd and now Feb 20. Paid $28 extra for 3 day shipping and I can't get thru on the 800 number... it's over $100 and I haven't received any tracking info... what a disapointment. Was supposed to be a Valentines day gift. I'm disgusted... asked for my $28 shopping charge back... I'm furious... Ruined MY Valentine's day and my girlfriend is not happy... Ridiculous.
by Sharlene964 - February 20, 2016
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Need to contact the Better Business Bureau and others need to do same and get this place shut down
by Jerome B46 - January 10, 2016
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